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We Know Government

As a government entity, you’re focused on providing fundamental services to the community you serve. You face unique challenges: developing legislation, budget cuts and ensuring adherence to a growing list of regulations.

As seasoned partners of Federal, State, and Municipal agencies, we understand the specific requirements of serving your non-English speaking population. The nature of government language services requires high sensitivity, confidentiality, accuracy, and cost effectiveness. Our proven excellence in translation and localization allows us to contribute to your team as a trusted advisor, helping you develop language strategies for long-term success.

As an integrated cog in your communication wheelhouse, we are adept at working with various teams—from external IT providers to consortium members—to streamline your translation process. We know what you need, and we have the tools support your key objectives and provide staffing resources with optimal efficiency. Let us help you.

Click here to go back to “Who We Serve”  or peruse these tabs for information regarding CGS expertise and key capabilities in providing language solutions to the government sector.

See us on GSA Advantage.

Our unique experience supporting the public sector also includes business support and staffing services, translation, interpretation, desktop publishing, and audio/visual media services. We understand that the efficient administration of public assistance programs largely depends upon the streamlined integration of support resources to help you meet key service objectives. And often times, multi-lingual resources are necessary to support eligibility and benefits determination, client correspondence, reports, and case management for your diverse audience.

As an industry front-runner and trusted authority for this language solutions, CGS offers free consultation for any public sector programs considering the implementation of enterprise systems.

In addition to our Federal relationships, CGS provides services in a variety of states including: Arizona, California, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Maryland, Maine, Minnesota, Nevada, Oregon, Ohio, and Washington.

Technical translation is always a challenge, no matter the industry or sector. CGS understands this and through years of experience with leading fortune 500 companies, we are here to help.

CGS hold extensive experience with the translation and localization of user guides, business applications, fact sheets, and internal documentation. Our terminology management system allows your brand to be consistently translated each and every time, ensuring each product receives the same quality translation throughout. Not only are we capable of handling your translation needs, CGS also has a highly skilled team of desktop publishers who are readily available to handle the formatting of any file format to allow your products to go straight to print, or in some cases, to your consumers.

Our customer service approach is Accessible, Innovative and Responsive. It’s what sets us apart. We don’t want to weigh you down with extra people, processes and problems; rather, we aim to seamlessly integrate into your existing processes and daily operations.

Accessible – You have a dedicated Project Manager to handle all communication, and services are available 24 hours a day. Representatives are also available for meetings, phone calls or video conferences as you deem beneficial.

Innovative – CGS has customized processes and reporting, and has even created new service offerings to meet unique client needs.

Responsive – Receipt of your requests will be confirmed within two hours.

Let us bring a breath of fresh air into your organization as your language services partner

In Context Online, our integrated translation work flow and project management system, is a powerful and flexible business process that allows us to facilitate your project and save you time and money, all through a Web-based solution using the latest security technology. In Context Online increases productivity by managing our entire work flow from the initial quote to the invoice. With this very user-friendly program, our clients can check the status of their projects from beginning to end. As part of In Context Online, our translation teams utilize Computer-Assisted Translation (CAT) tools to build a repository of translation memory from which to draw for future projects. Translation memory—text translated in the past—constitutes a huge resource pool for new translation tasks. The use of translation memory makes translation faster, better and up to 80 percent more cost effective.

Highlights of In Context Online include:

  1. Shorter time to Market
  2. Minimized Costs
  3. Increased Quality Assurance
  4. Streamlined Outsourcing
  5. Integrated Processes